The primary focus for organisations seeking certification to ISO standards is to meet customer requirements and to strive to exceed customer expectations. Sustained success is achieved when an organisation attracts and retains the confidence of customers and other stakeholders have an interested concern in the outcomes of the business.
We help organisations through the certification process by:
Understanding your business and providing you with a proposal for services which will include fixed costs and a time-frame agreed with you
You will be allocated a client manager who will be dedicated to your business certification needs
Training needs of all those within your organisation can be ascertained and training provided should you require to help people understand the standard.
Should your organisation require a pre-assessment to identify any areas of the management system that need to be improved, this can be arranged
The assessment process is undertaken according to the organisation’s timeframe with careful planning
Once certified, a certificate will be issued outlining the sites and scope of certification achieved
Surveillance assessment will be undertaken on an annual basis and clear triennial plan will be developed between the client manager and the organisation